Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website. We are committed to transparency and respecting your rights regarding your personal data.
We may collect personal information that you voluntarily provide to us, such as your name, email address, username, or other contact details. We may also collect technical and usage data related to your interactions with our website, including but not limited to IP addresses, device information, or activity logs. This information is collected to support the operation of our platform, maintain user accounts, ensure security, and improve our services.
We use the information we collect for legitimate business purposes, such as providing services, supporting customer accounts, maintaining internal records, improving our platform, and ensuring compliance with our terms. Your data may also be used for legal, security, or fraud prevention purposes.
We reserve the right to retain user information for as long as it is necessary to support our operations and legitimate interests. This includes, but is not limited to, retaining usernames, email addresses, and account activity logs. We do not set a specific time limit on data retention. Certain information may be stored indefinitely for legal compliance, recordkeeping, security, or other operational purposes. Even if you request deletion, some data may be retained when required or permitted by law.
We do not sell, rent, trade, or share your personal information with third parties. All information collected is used exclusively by our organization and solely for the purposes described in this policy.
Depending on your location, you may have rights under data protection laws such as the General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA). These rights may include accessing the personal data we hold about you, correcting or deleting your data, objecting to certain uses of your data, or requesting a copy in a portable format. We will respond to valid requests as required by applicable law. Please note that we may retain certain data in accordance with our data retention policy or legal obligations. To make a request, contact us at support@tuimdb.com.
We process personal data based on lawful grounds, including your consent, our contractual obligations to you, legal requirements, and our legitimate interests such as platform operation, user support, and fraud prevention.
If personal data is transferred outside of your country (for example, from the EU to servers in the United States), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or other mechanisms required by law to protect your data.
We take administrative, technical, and physical measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure, and we encourage users to take their own precautions as well.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When updates occur, we will revise the “Last updated” date. We encourage users to review this policy periodically.
If you have any questions about this Privacy Policy or wish to make a data-related request, please contact us at support@tuimdb.com.
Last updated: Oct 23, 2025